The BBB and G&A monthly HR seminars typically last 1 hour with a 15 to 30 minute question and answer session afterwards; Registration starts at 8:45 am on the second Thursday of every month at 4801 Woodway, Auditorium (Suite 205 East), Houston Texas 77056.
These seminars are valued at $400, but will only cost $20 per person for Accredited Business attendees. Cash or check payments will be accepted at the time of registration. Continental breakfast and handout materials are provided.
To register please e-mail mordonez@bbbhou.org.
“How Loyal Are Your Customers?”
Creating Customer Loyalty
Thursday, March 12, 2009
4801 Woodway Ste. 205E
Houston, TX 77056
Registration: 8:45 a.m.
Seminar: 9:00 a.m. – 10:00 a.m.
Q&A: 10:00 a.m. – 10:30 a.m.
Presenter: Suzanne Chambers
Join the Better Business Bureau (BBB) and the Houston Minority Business Council (HMBC) in conjunction with G&A Partners, to gain insight on the following:
• how to use Customer Service to your advantage during an economic downturn;
• meeting and exceeding customer expectations;
• how to deliver outstanding customer care; and
• Improving the ways you speak to your customers.
Only one person per company.
